Category: Thinking through ZenC

RTI Application for Information on Sakala Appeals

Zen Citizen filed an RTI request on Feb 15, 2025, seeking details of Sakala appeals from the past six months. Our goal is to identify

Spectrum of Reactions for Zen Citizen: Strong Support to Outright Dismissiveness

I’ve had some interesting conversations over the last couple of weeks—three heads of civic engagement organizations, one retired bureaucrat, and a high-ranking bureaucrat. All the

“What do you see as the ‘end-state’?”

I get this question a lot. If the pilot is successful, my ideal end-state vision for Zen Citizen would be: For now, though, my focus

Why do I call ZenC an “experiment” ?

There are a couple of reasons why I prefer to call ZenC an experiment. 1. I’m not sure if Sakala have enough teeth My belief

The Mystery of the Dead Link

Due to significant delays by the BBMP in generating Property IDs, many citizens eager to pay their property taxes have been unable to do so

What Practical Content Looks Like

Zen Citizen provides actionable advice to save you time, effort, and frustration in accessing government services. Here are a few examples of the tips, tricks,