Category: Journey

When Bureaucracy Meets Resolve: Mohan’s Story

Just last Friday over lunch, I was explaining Zen Citizen’s two-fold approach to tackling petty corruption to a friend, A. The first part involves sharing

Marriage Registration: Gateway to Kaveri and First Gen AI Chatbot Use Case

This month, we’re building a browser extension that opens a Gen AI chatbot on the Kaveri portal to assist with marriage registration queries. Why start

Pre-Mortem: Imagining How Zen Citizen Can Fail and What We Can Do to Prevent It

Scaling ambition: From helping a handful of people to igniting a movement When we started Zen Citizen, our goal was simple: to help a handful

Zen Updates – Mar ’25

Civic Compass: A Cross-Continental Effort You may have seen the prototype Anup built to help citizens identify the right offices for essential services like electricity,

Making Remote Volunteer Teams Work Across Time Zones – Lessons from Civic Compass

What is Civic Compass Like every Zen project, Civic Compass provides essential, crucial, yet hard-to-find information. In this case, tool where you could just enter

An Experiment That Took on a Life of Its Own

What began as an experiment is now shaping into an open-source model for a single department in one state, that others can adapt across departments,