Obtaining a Hindu Marriage Certificate in Karnataka

Last Updated: April 26, 2025 Credits: Thanks to Rakesh Kumar for sharing his experience of getting a marriage certificate in painstaking detail. Zen Citizen has

Transferring a BWSSB Connection in Bengaluru

Volunteer Credits: Kavya K., Ria K We acknowledge the support of Mr. Basavaraju, Executive Engineer, and Mr. Siddaraju, Computer Operator of BWSSB Indiranagar. Overall assessment

Filing an RTI Application

Volunteer Credits: Sioux authored this article Undocumented, Poorly Documented, or Suppressed Information Nuances That Can Lead to the Rejection of Your RTI Application Under the

Obtaining an Encumbrance Certificate in Karnataka

Volunteer Credits: AN & Sioux helped with nailing many a nitty gritty in this article About Encumbrance Certificate What is an Encumbrance Certificate An Encumbrance

The Rocky Road to eKhata: A Zen Citizen Perspective

Kaveri Village Finder

Volunteer Credits: AN developed the tool for Bangalore Urban district; Sioux helped formulate the problem; Abhik & Nishit extended the tool to cover all Karnataka

Obtaining an eKhata in Bengaluru

Last revised: Dec 14, 2024 Volunteer Credits: AN & Giridhar for research inputs; Preethi and Krithika for Editing/Review Ease of completion: Extremely Challenging Although claimed

Spectrum of Reactions for Zen Citizen: Strong Support to Outright Dismissiveness

I’ve had some interesting conversations over the last couple of weeks—three heads of civic engagement organizations, one retired bureaucrat, and a high-ranking bureaucrat. All the

Why do I call ZenC an “experiment” ?

There are a couple of reasons why I prefer to call ZenC an experiment. 1. I’m not sure if Sakala have enough teeth My belief

What Practical Content Looks Like

Zen Citizen provides actionable advice to save you time, effort, and frustration in accessing government services. Here are a few examples of the tips, tricks,

Zen Updates – June ’25

TL;DR  Last month, we announced a shift in focus from building content and tools to actively driving reach and user adoption. We pursued this through: 

Zen Updates – May ’25

Hello! 🙂  Zen Citizen has reached a crucial juncture this month; with the launch of Spashta, our Gen AI chatbot, we are shifting focus from

Transferring a BESCOM Connection – Bengaluru

Volunteer Credits: AN navigated this process and patiently endured numerous rounds of questioning by the author to ensure accuracy. Introduction Offline Route Is More Efficient

How to Prepare Your Documents Like a Pro

Create a passport size photograph Compress photographs/pictures Scan documents into pdf files Get GPS Coordinates If you are not currently in the location, then enter

An Open Letter to Mr. Krishna Byregowda, Minister of Revenue, Karnataka

Why Are We Writing to You? You are one of the rare leaders who has publicly acknowledged the issue of petty corruption within lower levels

When Bureaucracy Meets Resolve: Mohan’s Story

Just last Friday over lunch, I was explaining Zen Citizen’s two-fold approach to tackling petty corruption to a friend, A. The first part involves sharing