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We are piloting in Bangalore, starting with essential services for homeowners, such as transfering proprty records, electricity, and water connections.

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Obtaining an eKhata in Bengaluru

Last revised: Dec 14, 2024 Volunteer Credits: AN & Giridhar for research inputs; Preethi and Krithika for Editing/Review Ease of completion: Extremely Challenging Although claimed to be a “contactless service,”...

Glossary

Aadhaar Aadhaar is a unique identification system in India, managed by the Unique Identification Authority of India (UIDAI). It assigns a unique 12-digit number to every Indian resident, which serves...

Common Do’s & Don’ts 

Do not visit Government Offices unless required You may get a call from the officer asking you to come to the office on some pretext. This is invariably a ploy...

Troubleshooting Technical Issues

Website not responding or some features are not working Issues could be: Please try: “Your connection is not private” This means your browser is unable to verify that the site...

Citizen Empowerment and Anti-Corruption Mechanisms

Sakala  Sakala is an Act passed by the Karnataka Government in 2011, under the Right to Public Services legislation, which assures delivery of Government services to citizens within a stipulated...

Timings for Government Offices

Obtaining an Encumbrance Certificate in Karnataka

Volunteer Credits: AN & Sioux helped with nailing many a nitty gritty in this article About Encumbrance Certificate What is an Encumbrance Certificate An Encumbrance Certificate (EC) is a record...

Filing an RTI Application

Volunteer Credits: Sioux authored this article Undocumented, Poorly Documented, or Suppressed Information Nuances That Can Lead to the Rejection of Your RTI Application Under the RTI Act, you are entitled...

Transferring a BWSSB Connection in Bengaluru

Volunteer Credits: Kavya K., Ria K We acknowledge the support of Mr. Basavaraju, Executive Engineer, and Mr. Siddaraju, Computer Operator of BWSSB Indiranagar. Overall assessment Transferring a Bangalore Water Supply...

Obtaining a Hindu Marriage Certificate in Karnataka

Last Updated: April 26, 2025 Credits: Thanks to Rakesh Kumar for sharing his experience of getting a marriage certificate in painstaking detail. Zen Citizen has researched and consolidated workarounds to...

How to Report a Bribe Demand

Volunteer Credits: Sioux authored this piece We recently received a question: “Hey! How is your citizen’s initiative going? I have a revenue officer on tape asking for a bribe of...

Online RTI for Delayed Government Service 

If you want to get your government service or certificate without paying a bribe or using a middleman, and you’re not in a hurry, you can file an RTI application...

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